Helpdesk/Support

Translations:

LOMOSOFT provides high quality Software Support Services. We do not only provide you with a second-to-none planning and scheduling solution, but also give you a best-in-class services and support.

Software Support is aimed at maintaining the continuity of the LOMOSOFT Application Software, and providing a structure for maintaining, enhancing, extending, and deploying the Application Software in accordance with your business environment.

LOMOSOFT has a dedicated team of help desk specialist who are stand by to provide prompt support.

We can offer the Software Support and Maintenance in the English and German language.

You can choose out of the following support levels that best match your business needs:

Service Hours (GMT + 1)


Support Level 1:

07.00 to 18.00

monday to friday


Support Level 2:

07.00 to 18.00

monday to friday

07.00 to 13.00

saturday


Support Level 3:

24 hours

seven days a week